FabGuys.com forum: Customer support

By *eanna OP TV/TS
20 weeks ago

Newport

I've tried 4 times to update my account via text message and nothing has happened, does this mean that fabguys are closing down?

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By *loryhole DelightsMan
20 weeks ago

Fort William

"I've tried 4 times to update my account via text message and nothing has happened, does this mean that fabguys are closing down? "

I’ve not long renewed my account and there’s been no issue. You always get that thank you message from them when renewing your account.

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By (user no longer on site)
20 weeks ago

Use this link:

https://www.fabguys.com/contact-us/upgrade

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By (user no longer on site)
20 weeks ago

Be careful I did did that before so sent again then 10 mins later both came through and charged me twice

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By *eanna OP TV/TS
20 weeks ago

Newport

Aww thank you all for your help

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By (user no longer on site)
20 weeks ago

"Aww thank you all for your help

Did you get it sorted

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By *entralguy94Man
Forum Mod
20 weeks ago

Glasgow

https://m.fabguys.com/supporters/text-help

Not received a text after 5 minutes?

Check the following:

Did you text the correct word (GUYS) to the correct number 79100?

Enough credit to send a normal text and for the £5 charge?

Do you have signal?

Is your phone registered to an adult aged 18+ and verified to receive adult content? Your mobile network can check this for you.

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By *entralguy94Man
Forum Mod
20 weeks ago

Glasgow

"Be careful I did did that before so sent again then 10 mins later both came through and charged me twice"

You if you sent two texts then you can enter both received pin codes

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By (user no longer on site)
20 weeks ago

"Be careful I did did that before so sent again then 10 mins later both came through and charged me twice

You if you sent two texts then you can enter both received pin codes"

I know but it costs you double when you might only want one

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By *olin1951Man
20 weeks ago

worcester

Worked fine for me. Got renewed notice as well.⁴

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By *eanna OP TV/TS
20 weeks ago

Newport

I've been doing this for the last 10 years plus, every month so I think I know what I'm doing and I know how they respond, I did one for fabswingers and that went through perfectly but doing it for fabguys and nothing, that's the reason for my first post and again thank you for all your responses

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By (user no longer on site)
20 weeks ago

Have you checked your phone doesn't have a blocker on to stop you going over your allowance

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By *unolf75Man
20 weeks ago

Doncaster

How do I check who’s viewed me

Thanks in anticipation

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By (user no longer on site)
20 weeks ago

"How do I check who’s viewed me

Thanks in anticipation "

You have to pay and go to who looked at me

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By *unolf75Man
20 weeks ago

Doncaster

I’m a silver sight supporter & where do I find

Who looked at me

Sorry but just can’t spot it

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By *unolf75Man
20 weeks ago

Doncaster

Found it

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By *abguysOfficialMan
Forum Mod
20 weeks ago

Nearby

"Be careful I did did that before so sent again then 10 mins later both came through and charged me twice

You if you sent two texts then you can enter both received pin codes

I know but it costs you double when you might only want one"

Always ask Admin for help from the link above

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By *abguysOfficialMan
Forum Mod
20 weeks ago

Nearby

"I've been doing this for the last 10 years plus, every month so I think I know what I'm doing and I know how they respond, I did one for fabswingers and that went through perfectly but doing it for fabguys and nothing, that's the reason for my first post and again thank you for all your responses

Sometimes they just take time to come through and why the site says don't send for another straight away

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By *cornMan
20 weeks ago

St Peter Port

I have just renewed my silver account and now I cannot dock more than one cam! Anyone any idea why?

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By *abguysOfficialMan
Forum Mod
20 weeks ago

Nearby

You can only watch one cam and dock one cam with silver. To dock more you would need gold

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By *abguysOfficialMan
Forum Mod
20 weeks ago

Nearby

"You can only watch one cam and dock one cam with silver. To dock more you would need gold"

https://www.fabguys.com/supporters

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By *eanna OP TV/TS
20 weeks ago

Newport

I've sorted it now by phoning, if that fails in the future then I'm gone, I don't know if you guy's have noticed but there's a definite decline on this site since COVID it's a shame as I have met some fantastic people here, and thank you all for your help

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By *edheddMan
20 weeks ago

Here, Perth

[Removed by poster at 04/12/24 14:35:30]

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By (user no longer on site)
20 weeks ago

Hi. I notice that once people log out their profile stays visible for about an hour. Is there any way once you log out your fragile goes. Thanks

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By *issy SiMan
20 weeks ago

Horsham

"How do I check who’s viewed me

Thanks in anticipation

You have to pay and go to who looked at me"

Never really interested in who has looked at me. I'm more interested in who has made the next step and actually contacted me

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By *untimes88Man
20 weeks ago

cradley heath

[Removed by poster at 07/12/24 01:28:46]

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By *mma_EvansTV/TS
20 weeks ago

Colchester

"I've sorted it now by phoning, if that fails in the future then I'm gone, I don't know if you guy's have noticed but there's a definite decline on this site since COVID it's a shame as I have met some fantastic people here, and thank you all for your help

I am sure the site owners aren't losing sleep

if you would have contacted Admin for support as advised then Admin would have assisted

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By *ersforfun69Man
20 weeks ago

Nuneaton

On my home page the who’s nearby button has vanished that was on the top right under the search tag has it been removed or I got to change something in setting or iPhone settings. Thanks

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By *iremansam61Man
19 weeks ago

manchester

Why can’t I get the mobile app I had it before

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By *mma_EvansTV/TS
19 weeks ago

Colchester

"Why can’t I get the mobile app I had it before "

There isn't a mobile app

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