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By *alleysbear53 OP   Man
2 weeks ago

Treherbert

Everytime I go away to another area I can never access FB because of adult content. However I can access other sites like grindr woof etc. Anyone else has the same problem

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By *ewBrumBiMan
2 weeks ago

Birmingham B15

Is it because when you're not on your home WiFi your phone is blocking adult content?

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By *uckme19Man
2 weeks ago

b town

Hi I seem to been charged two membership fees and am worried incase I keep getting charged am on pay as u go and giffgaff

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By *optobottomrctMan
2 weeks ago

Penygraig

You have to contact your mobile service provider and ask them to remove any blocks. Log onto their website and your account to find out how. Some you have to phone the customer service dept others you can do it online via a verification process without talking to anyone. It varies from provider to provider.

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By *optobottomrctMan
2 weeks ago

Penygraig

[Removed by poster at 23/06/25 06:54:57]

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By *optobottomrctMan
2 weeks ago

Penygraig


"Hi I seem to been charged two membership fees and am worried incase I keep getting charged am on pay as u go and giffgaff"

Contact FAB customer services this forum won't resolve it.

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By *abguysOfficialMan
Forum Mod

2 weeks ago

Nearby


"Hi I seem to been charged two membership fees and am worried incase I keep getting charged am on pay as u go and giffgaff"

https://www.fabguys.com/contact-us/upgrade

Contact Admin here

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By *abguysOfficialMan
Forum Mod

2 weeks ago

Nearby

https://www.fabguys.com/articles/FAQ

We can access the site on Wifi but not on mobile network (or the other way round!). We get a connection/security/certificate error.

If you get a connection/security/certificate error accessing the site on 4G/mobile-data but not on WiFi (or, the other way round!) it means your mobile network (or ISP if on wifi) has blocked your device from adult content. Some mobile networks have started to do this to phones that have always been 18+ verified and some seemingly do it randomly. If you contact your mobile network on their helpline or via their website, you will see how to age verify your mobile account. The error you see is your ISP trying to display a message which does not show on a secure/ssl site like Fab. We've created a special page you can view which isn't served over secure/ssl so should be able to see the underlying message, here.

Once you have age verified your phone, your network usually advises turning the phone off then on again. It sometimes takes a few minutes then for the block to be removed.

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By *awihMan
2 weeks ago

Aldershot


"Everytime I go away to another area I can never access FB because of adult content. However I can access other sites like grindr woof etc. Anyone else has the same problem "

When you are using mobile data you are probably blocked by your network providers age restrictions settings to protect children.

You need to do one of two things to get around this:

1. Contact your network provider and ask to have the age restriction removed on your number (you will probably have to go through an age verification process for this).

2. Use a VPN (Virtual Private Network). There are paid and free ones available.

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