FabGuys.com forum: Internet Problem

By *ibliog OP Man
5 weeks ago

Hi. I have an iPhone 15, and recently have been unable to access FG unless I am using Wi-Fi. at home. Anyone suggest why this is please?

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By *abguysOfficialMan
Forum Mod
5 weeks ago

Nearby

https://www.fabguys.com/articles/FAQ

We can access the site on Wifi but not on mobile network (or the other way round!). We get a connection/security/certificate error.

If you get a connection/security/certificate error accessing the site on 4G/mobile-data but not on WiFi (or, the other way round!) it means your mobile network (or ISP if on wifi) has blocked your device from adult content. Some mobile networks have started to do this to phones that have always been 18+ verified and some seemingly do it randomly. If you contact your mobile network on their helpline or via their website, you will see how to age verify your mobile account. The error you see is your ISP trying to display a message which does not show on a secure/ssl site like Fab. We've created a special page you can view which isn't served over secure/ssl so should be able to see the underlying message, here.

Once you have age verified your phone, your network usually advises turning the phone off then on again. It sometimes takes a few minutes then for the block to be removed.

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By *ibliog OP Man
5 weeks ago

Thankyou.

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By *awihMan
5 weeks ago

Aldershot

"Hi. I have an iPhone 15, and recently have been unable to access FG unless I am using Wi-Fi. at home. Anyone suggest why this is please?"

Age restriction on your phone network (they are all doing this).

Either:

1. Get age verified by your network provider to have the restriction removed

2. Use a VPN on mobile data.

Either way you will still need to get Age Verified on the FabGuys site to continue using if you haven’t already done so.

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By *eyondtimeMan
5 weeks ago

Chorley

"Hi. I have an iPhone 15, and recently have been unable to access FG unless I am using Wi-Fi. at home. Anyone suggest why this is please?"

as others have said, you need to contact your network provider to allow naughty sites

it’s a simple age verification thing

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By *ver45Man
5 weeks ago

A Town near You!

It happened to me recently, overnight THREE placed an adult restriction on both my mobile and mobile broadband for no reason!

Despite being a customer for over 12 years and being age VERIFIED and 58 yrs of age!

I made a call to THREE and was told there was a technical glitch and could take up to 72 hours to lift the restrictions once the a ticket was raised!

I stated that the were in breach of contract for applying these restrictions without informing me and that I was now paying for a service that was not fit for purpose! I threatened to to report them to the Communications Regulator!

I didn't have to wait 72 hours for service to be restored, result. 😁👍

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By *ibliog OP Man
5 weeks ago

[Removed by poster at 18/07/25 10:00:53]

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By *ibliog OP Man
5 weeks ago

Thanks all.

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By *awihMan
5 weeks ago

Aldershot

"I stated that the were in breach of contract for applying these restrictions without informing me "

In English law changes in legislation or regulation impose legal obligations on both companies and people that have to be complied with. The legal obligation can nullify terms in a contract when the term does not comply with the law. Therefore there is no breach of contract with these restrictions being implemented - the new obligations have been quite well publicised in the media.

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