FabGuys.com forum: Upgrade to site supporter didn't work

By *endy C OP Man
7 weeks ago

Huntingdon

Tried the text update.

Didn't work

Provided all the details required

No answer No joy!

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By *lue555Man
7 weeks ago

harrow

Do phone call.

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By *endy C OP Man
7 weeks ago

Huntingdon

The site sorted me out straight away

Many thanks

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By *luskatMan
7 weeks ago

Llangollen

Sure you got numbers and letters in the right order?

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By *luskatMan
7 weeks ago

Llangollen

Sure you got numbers and letters in the right order?

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By *hysohornyMan
7 weeks ago

glasgow

Having same problem not accepting pin have been charged

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By *hysohornyMan
7 weeks ago

glasgow

Ignore that was using last months code

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By *ralyplayfullMan
7 weeks ago

Stevenage.

Site doesn't send reply to text upgrade. I'm sending the text but not getting a pin.

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By *elaroonieMan
3 weeks ago

Chelmsford

I had the same issue, but they haven't sorted it yet. Topped up on 2 accounts by text - but no text received. There are others saying the same thing, so it's a problem. Never had the issue before, either by text or PayPal. Disappointingly still not sorted.

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By *abguysOfficialMan
Forum Mod
3 weeks ago

Nearby

You have not contacted Admin so they won't know if you are having a problem.

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By *abguysOfficialMan
Forum Mod
3 weeks ago

Nearby

https://www.fabguys.com/contact-us/upgrade

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By *elaroonieMan
3 weeks ago

Chelmsford

That's extremely presumptuous. I did contact them, and instead of sorting the issue, they were instead asking obvious questions. I'll simplify it. 2 texts sent, 2 charges, no codes sent back, admin contacted, issue not resolved.

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By *elaroonieMan
3 weeks ago

Chelmsford

But thank you, and I will contact them again - but I felt I was having my time wasted before, all just to get back something that I already paid for. The fact they didn't sort it already doesn't inspire confidence.

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By *abguysOfficialMan
Forum Mod
2 weeks ago

Nearby

"That's extremely presumptuous. I did contact them, and instead of sorting the issue, they were instead asking obvious questions. I'll simplify it. 2 texts sent, 2 charges, no codes sent back, admin contacted, issue not resolved."

No presuming involved. They have not received any contact on the profile you are posting on.If you use the above link to contact Admin they will look into it for you and sort.

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By *abguysOfficialMan
Forum Mod
2 weeks ago

Nearby

https://m.fabguys.com/contact-us/upgrade

https://www.fabguys.com/contact-us/upgrade

If anyone has issues with upgrades please use these links to contact Admin and they will help you. Clickable links are at the bottom of your home page.

Thanks

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