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Can’t access the site on mobile data

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By *udahLow OP   TV/TS
3 weeks ago

Preston

As the title, I have an iPhone and can’t access the site on mobile data (fine on wifi). I’ve tried chrome, opera and Brave browsers but each one says the site isn’t trusted or something. Tried altering settings but nothing. Anyone got any ideas?

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By *upertedMan
3 weeks ago

Nelson

Prob your mobile company's child safety restrictions. Give them a call or log onto your online portal and disable.

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By *ewBrumBiMan
3 weeks ago

Birmingham

From the site FAQ:

We can access the site on Wifi but not on mobile network (or the other way round!). We get a connection/security/certificate error.

If you get a connection/security/certificate error accessing the site on 4G/mobile-data but not on WiFi (or, the other way round!) it means your mobile network (or ISP if on wifi) has blocked your device from adult content. Some mobile networks have started to do this to phones that have always been 18+ verified and some seemingly do it randomly. If you contact your mobile network on their helpline or via their website, you will see how to age verify your mobile account. The error you see is your ISP trying to display a message which does not show on a secure/ssl site like Fab. We've created a special page you can view which isn't served over secure/ssl so should be able to see the underlying message, here.

Once you have age verified your phone, your network usually advises turning the phone off then on again. It sometimes takes a few minutes then for the block to be removed.

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By *refunMan
3 weeks ago

Gloucestershire

I get that. Try private browsing, works ok then

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By *ver45Man
Forum Mod

3 weeks ago

A Town near You!

The issue is very likely due to an age‑restriction filter applied by your mobile provider. Contact them to remove or adjust the restriction so the block is lifted.

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By *udahLow OP   TV/TS
3 weeks ago

Preston

Thanks for your replies, got the age restriction lifted, and now all good

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By *orkychopperMan
3 weeks ago

Truro

Use a VPN

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By *ip71Man
3 weeks ago

Darlington


"Use a VPN"

Definitely try thunder vpn.. Works great

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By *ishop666Man
3 weeks ago

ls19

Same problem

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By *asyman321Man
3 weeks ago

north east

I get that problem as well

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