FabGuys.com forum: Why doesn’t my Fabs work when I’m away from a home internet?

By *ochs_Akin OP Man
3 weeks ago

NW Essex

As soon as I am away from a WiFi connection Fabs will not connect… other pages (non related) connect on Safari so it’s not the settings for safari or Google … I’m puzzled? I have looked into the account settings and if something is there or in privacy I have missed it. Any answers would be welcome Tia

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By *xLedZepxx2Man
3 weeks ago

Didcot

Maybe the internet has been set to block porn sites and sites like this.

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By (user no longer on site)
3 weeks ago

Over 18 sites will be blocked by your mobile provider.

Log into your account to remove the block or ring em up to do it.

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By *ver45Man
Forum Mod
3 weeks ago

A Town near You!

https://www.fabguys.com/articles/FAQ

We can access the site on Wifi but not on mobile network (or the other way round!). We get a connection/security/certificate error.

If you get a connection/security/certificate error accessing the site on 4G/mobile-data but not on WiFi (or, the other way round!) it means your mobile network (or ISP if on wifi) has blocked your device from adult content. Some mobile networks have started to do this to phones that have always been 18+ verified and some seemingly do it randomly. If you contact your mobile network on their helpline or via their website, you will see how to age verify your mobile account. The error you see is your ISP trying to display a message which does not show on a secure/ssl site like Fab. We've created a special page you can view which isn't served over secure/ssl so should be able to see the underlying message, here.

Once you have age verified your phone, your network usually advises turning the phone off then on again. It sometimes takes a few minutes then for the block to be removed.

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By *xLedZepxx2Man
3 weeks ago

Didcot

"Over 18 sites will be blocked by your mobile provider.

Log into your account to remove the block or ring em up to do it."

Ah yes, I misread the OP, I though he meant he couldn't access via wifi when away. You are correct mobile providers set a block by default, you have to change it.

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By *indsor99Man
3 weeks ago

Woodley

I have to use a VPN to connect when I'm not at home. I think it is due to the age restrictions in the UK. I use Proton.

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By *ochs_Akin OP Man
3 weeks ago

NW Essex

Cheers hopefully sorted … I will find out the next time I’m out n about 👍🏻

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By *adbodRobMan
3 weeks ago

redruth

I had same issue it's a content lock on phone, call up your mobile provider and ask to have adult content block removed, sorted inseconds

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By *londebiguyMan
3 weeks ago

near Southport

Use a VPN

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By *az29Man
3 weeks ago

glasgow

"As soon as I am away from a WiFi connection Fabs will not connect… other pages (non related) connect on Safari so it’s not the settings for safari or Google … I’m puzzled? I have looked into the account settings and if something is there or in privacy I have missed it. Any answers would be welcome Tia "

Call your provider up tell them you can’t get on the bookies web sites and they will remove the under 18 bar on your account

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By (user no longer on site)
3 weeks ago

Call your provider up tell them you can’t get on the bookies web sites and they will remove the under 18 bar on your account "

They have different blocks for different sites.

If you say bookies they may still block porn.

Just say it's porn sites, they aren't bothered, they've heard it all before

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By *xLedZepxx2Man
3 weeks ago

Didcot

"Use a VPN"

That won't solve content block as far as I'm aware.

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